Mortgage & property tax recovery specialists
Effective Date: April 30, 2026
Last Updated: April 30, 2026
ACSB Capital LLC dba YourPropertyRefunds.com ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit Get.YourPropertyRefunds.com (the "Website"), submit forms, communicate with us, or request assistance regarding potential surplus funds, excess proceeds, or related recovery services.
By using our Website or submitting information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you contact us, complete a form, request assistance, or engage our services, we may collect:
Full name
Email address
Phone number
Mailing address
Property address
Prior property ownership information
Foreclosure or sale-related details
Government-issued identification
Supporting documents you voluntarily provide
Other information you choose to submit
Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Referral source
Pages viewed
Time on site
Form interactions
Cookies and analytics data
Communication Information
If you call, text, email, or otherwise communicate with us, we may keep records of those communications for customer service, compliance, and documentation purposes.
2. How We Use Information
We may use your information to:
Evaluate potential eligibility for surplus funds or excess proceeds recovery
Respond to inquiries
Verify identity or ownership interests
Provide updates regarding your request
Request documents needed to process your matter
Deliver customer support
Improve our Website and services
Detect fraud or misuse
Comply with legal obligations
Maintain internal business records
Communicate with you regarding your request or account
3. SMS/Text Messaging Privacy
If you provide your mobile number and consent to receive text messages, we may send text messages related to:
Responses to your inquiry
Appointment scheduling
Status updates
Requests for documents
Customer support communications
Service-related reminders
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to cancel or HELP for assistance.
Mobile Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be sold or shared with third parties except vendors who help us deliver messaging services and who are contractually required to protect such information.
4. How We Share Information
We do not sell your personal information.
We may share information only as reasonably necessary with:
Service providers assisting with website hosting, CRM systems, communications, or document management
Identity verification providers
Attorneys or legal professionals when authorized or required
Title companies or public record research providers
Contractors assisting with case processing
Government agencies when legally required
Successors in the event of merger, acquisition, or asset transfer
All service providers are expected to maintain appropriate confidentiality safeguards.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and analytics technologies to:
Improve site functionality
Understand user behavior
Measure marketing performance
Enhance user experience
You may disable cookies through your browser settings, though portions of the Website may not function properly.
6. Data Retention
We retain information only as long as reasonably necessary for:
Responding to inquiries
Providing services
Maintaining business records
Resolving disputes
Enforcing agreements
Meeting legal, tax, accounting, or compliance obligations
Retention periods may vary depending on the type of information and applicable law.
7. Security Measures
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can guarantee absolute security, and transmission of information over the internet is at your own risk.
8. Your Choices and Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
Access to personal information
Correction of inaccurate information
Deletion requests where applicable
Opt-out of certain communications
To exercise privacy requests, contact us using the information below.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.
11. Public Records Notice
Some information we review may come from publicly available sources, including:
Foreclosure filings
Court records
County records
Auction records
Government databases
Public record information may be combined with information you voluntarily provide.
12. No Government Affiliation
Your Property Refunds is a private company and is not affiliated with any government agency, county office, court, or municipality unless expressly stated in writing.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date.
14. Contact Information
ACSB Capital LLC dba YourPropertyRefunds.com
Website: YourPropertyRefunds.com
Email: [email protected]
Phone: (447) 747-7070
Mailing Address: 4305 Lauren Lane, Garland, TX 75043
15. A2P / Carrier Compliance Disclosure
We obtain consent before sending text messages where required. We honor opt-out requests promptly and maintain messaging practices consistent with applicable carrier and platform requirements.